Welcome to Daneshouse Medical Centre Website
Daneshouse doctors' surgery in Burnley provides the highest quality health care to patients in the area. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
The surgery has access to all areas for disabled patients.
We would like to know our patients' opinions, concerns and suggestions on the services the practice provides and on local health issues. So we have started a Patient Partication Group to create a two way dialogue. If you want to be part of the group please contact the Practice Manager, Karen Clayton. If you do not have the time or inclination to attend a meeting then you can complete a patient survey by clicking the button below or send us a message via the 'contact us' tab under the Patient Group link above right. We look forward to hearing your views which every way you choose to contact us.
Text Appointment Reminders
The practice is trialing the use of a text messaging service to remind patients of the date and time of their appointments. The messages will be sent the working day before the appointment so Friday appointment reminders will be sent Thursday and Monday appointment reminders will be sent Friday. PLEASE ensure your mobile number is up to date on your medical records to enable us to send you text reminders. If you do not wish to be sent text reminders via your mobile phone please inform a member of the reception staff. The service will give you the option to cancel your appointment via text if you no longer require it.
Changes to Prescription Ordering
Due to the high numbers of prescriptions requested daily we now request that patient wait at least 48 hours before collecting their prescription. Please order your medication 3 to 4 days before it finishes this will allow time for the staff and doctors to process your request so that you do not run out of medication before your prescritpion is ready to collect.
Named GP for all patients
What is the named GP requirement?
This is a contractual requirement and builds on the 2014-2015 agreement to provide a named and accountable GP for over 75s. The named GP requirement has now been extended to all patients.
By 31 March 2016 all practices will need to include on their website reference to the fact that all patients, including children have been allocated a named, accountable GP.
What does 'accountable' mean?
The contract requires the named accountable GP to take responsibility for the co-ordination of all appropriate services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).
The contract remains 'practice based', so overall responsibility for patient care has not changed. This is largely a role of oversight, with the requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf.
Does the requirement mean 24-hour responsibility for patients?
No. The named GP will not:
- take on vicarious responsibility for the work of other doctors or health professionals
- take on 24-hour responsibility for the patient, or have to change their working hours. The requirement does not imply personal availability for GPs throughout the working week
- be the only GP or clinician who will provide care to that patient
Will practices have to write to patients to tell them their named GP?
There is no requirement to write to any patients regarding their named GP. Practices are required to inform patients of their named GP at the next appropriate interaction and it is for practices to decide what is appropriate.
What does this mean for me as a Daneshouse Medical Centre Patient?
You have a named GP. Your named GP will ensure that you receive the best possible level of care and support from our Surgery and will work with other relevant healthcare professionals, who are involved in your care, to ensure that your care meets your individual needs.
(Site updated 16/02/2017)